Troubleshooting a Printer Problem | Learn Danish in English

Danish lesson set in a contemporary Copenhagen everyday setting: In a shared workspace, two colleagues troubleshoot a printer problem by checking large images and testing the file from another account..

EN → DA / Level: B2

About This Lesson

Use Troubleshooting a Printer Problem to practice Danish conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

Printeren bliver ved med at afvise min fil, selv om formatet understøttes.

PREN-duhn BLEE-vuh veh mehth uh OW-vee-suh my FEEL, selw om fohr-MAH-thud ON-uh-STUR-thuhs. The printer keeps rejecting my file, although the format is supported.
B

Har du tjekket, om dokumentet indeholder billeder, der er for store?

HAH doo CHEK-uhd, om doh-koo-MEN-duht EN-uh-HOL-uh BEL-uh, dair air foh STOH-uh? Have you checked whether the document contains oversized images?
A

Det er muligt, eftersom præsentationen indeholder flere detaljerede diagrammer.

Deh air MOO-lit, EF-som preh-sen-TAH-shuh-nun EN-uh-HOL-uh FLAY-uh deh-TAHL-yuh-RAY-thuh dee-uh-GRAHM-uh. That is possible, since the presentation includes several detailed charts.
B

Det kan måske hjælpe at komprimere dem uden at forringe den visuelle kvalitet.

Deh kan MAW-sguh YEL-buh uh kom-PREE-muh-ruh dem OO-thn uh foh-RENG-uh den vee-SOO-uh-luh kwa-lee-TAYTH. Compressing them may help without damaging the visual quality.
A

Det vil jeg foretrække frem for at genopbygge hele præsentationen.

Deh vel yai foh-TREH-guh frem foh uh gay-noh-BYOO-guh HAY-luh preh-sen-TAH-shuh-nun. I would prefer that to rebuilding the entire deck.
B

Send den via den delte mappe.

Sen den VEE-uh den DEL-duh MAH-buh. Send it through the shared folder.
B

Jeg kan teste den fra min konto.

Yai kan TES-duh den frah my KUHN-toh. I can test it from my account.
A

Det sparer mig for at gætte på tilfældige indstillinger.

Deh SBAIR-uh my foh uh GET-uh paw TEL-feh-lee en-STEL-eng-uh. That saves me from guessing at random settings.
B

Når den er udskrevet, bør vi dokumentere løsningen for andre.

NAWR den air OO-th-SKRAY-vuhd, BUR vee doh-koo-men-TAY-ruh LOOS-nehng-en foh ON-ruh. Once it prints, we should document the fix for others.

Word by Word

Printeren “Printeren” means “the printer” in this sentence and identifies the specific printer causing the problem. The ending makes it refer to a known printer; use the same form when discussing that particular printer.
bliver In “bliver ved med at afvise”, “bliver” helps express that the printer continues rejecting the file. The expression “bliver ved med at afvise” is useful when an action keeps happening.
ved In “bliver ved med at afvise”, “ved” is part of the expression for continuing an action. Learn it together with “bliver” and “med”, as in the reusable pattern “bliver ved med at afvise”.
med In “bliver ved med at afvise”, “med” completes the expression that an action continues. This pattern is useful when reporting a repeated technical problem or another ongoing action.
at In “at afvise”, “at” marks the verb that follows as an infinitive. The same structure is used after expressions that introduce an action, such as “bliver ved med at afvise”.
afvise “Afvise” means to reject here: the printer rejects the file. Use it with the rejected item, as in “afvise min fil”, when describing a system or device refusing a file.
min “Min” means “my” and shows that the file belongs to or is associated with the speaker. It comes before the noun in “min fil”; use the same possessive pattern for a personal file or account.
fil “Fil” means “file” in “min fil”. It is useful when discussing a document or digital item that can be sent, tested, or rejected.
selv In “selv om formatet understøttes”, “selv” contributes the meaning “even” to a concessive statement. Together with “om”, it introduces the fact that the format is supported despite the printer rejecting the file.
om In “selv om formatet understøttes”, “om” completes the expression meaning “even though”. Use the full expression “selv om formatet understøttes” when contrasting a fact with an unexpected result.
formatet “Formatet” means “the format” and refers to the file format being accepted by the printer system. The ending identifies the particular format under discussion; use it when discussing whether a format is supported.
understøttes “Understøttes” means “is supported” in “formatet understøttes”. It is useful in technical contexts to state that a format, feature, or file type is supported by a system.
Har In “Har du tjekket”, “Har” helps ask whether the checking has been done. Put it at the beginning of a question with “du tjekket” when asking someone whether they have checked something.
du “Du” means “you” in “Har du tjekket”. It identifies the person being asked and appears after “Har” in this question.
tjekket “Tjekket” means “checked” in “Har du tjekket”. It names the completed checking action and is useful when asking whether someone has inspected a document or setting.
dokumentet “Dokumentet” means “the document” and refers to the specific document being examined. The ending identifies a known document; use it when both speakers know which document is meant.
indeholder “Indeholder” means “contains” in “dokumentet indeholder billeder”. It is used with the container first and the contained item after it, which is useful when checking what a document includes.
billeder “Billeder” means “images” and is the plural item that the document may contain. Use it after “indeholder” when discussing several images in a document or presentation.
der In “der er for store”, “der” introduces information describing the images. The phrase “billeder, der er for store” is useful for identifying images that have a particular problem.
er In “der er for store”, “er” means “are” and links the images to the description that they are too large. It is used here inside the describing clause after “billeder”.
for In “for store”, “for” means “too” and shows that the size is excessive for the situation. The pattern “for store” is useful when saying that images or other items exceed an acceptable size.
store “Store” means “large” in “billeder, der er for store”. Together with “for”, it describes images whose size causes a problem; use the same expression when discussing oversized items.
Det “Det” means “that” or “it” in the sentence-initial expressions “Det er muligt”, “Det kan måske hjælpe”, and “Det vil jeg foretrække”. It points to the possibility, proposed action, or option already being discussed.
muligt “Muligt” means “possible” in “Det er muligt”. The expression is useful when acknowledging that a suggested explanation or solution could be correct.
eftersom “Eftersom” means “since” or “because” and introduces the reason in “eftersom præsentationen indeholder flere detaljerede diagrammer”. Use it to connect a conclusion with a reason that explains it.
præsentationen “Præsentationen” means “the presentation” and refers to the specific presentation containing the charts. The ending identifies a known presentation; use it when discussing that shared work document.
flere “Flere” means “several” or “more than one” in “flere detaljerede diagrammer”. It comes before the plural noun and is useful when referring to an unspecified number of multiple items.
detaljerede “Detaljerede” means “detailed” and describes “diagrammer” in “flere detaljerede diagrammer”. Its form appears before the plural noun, so the phrase is useful for describing several detailed charts.
diagrammer “Diagrammer” means “charts” or “diagrams” in the presentation. Use it when referring to visual data displays that may affect a file’s size or quality.
kan In “kan måske hjælpe”, “kan” expresses that the action may be able to help. The pattern “kan måske hjælpe” is useful when suggesting a possible solution without claiming certainty.
måske “Måske” means “maybe” and makes the suggestion in “kan måske hjælpe” less certain. Use it when proposing that an action could solve a problem but still needs testing.
hjælpe “Hjælpe” means “help” in “kan måske hjælpe”. It follows “kan” here; use the same combination when saying that a proposed action may improve a situation.
komprimere “Komprimere” means “compress” in “at komprimere dem”. It describes reducing the size of the images, and it is useful with an object such as the images being processed.
dem “Dem” means “them” and refers to the images or charts being discussed and compressed. It is used as the object after “komprimere” in “at komprimere dem”.
uden In “uden at forringe den visuelle kvalitet”, “uden” means “without” and introduces an action that should not happen. The pattern is useful when describing a technical change that should preserve another result.
forringe “Forringe” means “damage” or “reduce the quality of” in “forringe den visuelle kvalitet”. It takes the affected quality as its object, so the full phrase is useful when discussing loss of visual quality.
den “Den” means “the” in “den visuelle kvalitet” and identifies the specific quality being discussed. It comes before the adjective and noun in this phrase.
visuelle “Visuelle” means “visual” and describes the quality in “den visuelle kvalitet”. Use it when discussing how an image, chart, or presentation looks.
kvalitet “Kvalitet” means “quality” in “den visuelle kvalitet”. It is the result that compression should preserve, making the phrase useful in discussions about image or presentation quality.
vil In “Det vil jeg foretrække”, “vil” helps express the speaker’s preference for one option. The pattern is useful when stating which proposed action someone would choose.
jeg “Jeg” means “I” in “Det vil jeg foretrække”. It identifies the speaker expressing the preference and appears after “vil” in this sentence.
foretrække “Foretrække” means “prefer” in “Det vil jeg foretrække frem for at genopbygge hele præsentationen”. Use it to compare a preferred action with an alternative introduced by “frem for”.
frem In “frem for at genopbygge”, “frem” is part of the expression meaning “rather than” or “in preference to”. The full pattern is useful for choosing one action instead of another.
genopbygge “Genopbygge” means “rebuild” in “genopbygge hele præsentationen”. It describes creating the presentation again, and the phrase is useful when comparing that large task with a smaller fix.
hele “Hele” means “the entire” or “whole” in “hele præsentationen”. It emphasizes that the proposed rebuilding would involve the complete presentation.
Send “Send” means “send” and is an instruction in “Send den via den delte mappe”. It is useful at the beginning of a request when telling someone to transmit a file through a specified channel.
via “Via” means “via” or “through” and identifies the route in “via den delte mappe”. Use it to name the folder, system, or channel through which something should be sent.
delte “Delte” means “shared” in “den delte mappe”. It describes a folder accessible to more than one person and is useful when directing someone to a common workspace location.
mappe “Mappe” means “folder” in “den delte mappe”. It identifies the shared location used to send the file, and it is useful in instructions about organizing or transferring documents.
teste “Teste” means “test” in “Jeg kan teste den”. It describes checking whether the file works, and it follows “kan” in this sentence.
fra “Fra” means “from” in “fra min konto” and identifies the account used as the source of the test. Use it to specify where an action is performed or where something originates.
konto “Konto” means “account” in “min konto”. It refers to the speaker’s user account, which provides a different context for testing the file.
sparer In “sparer mig for at gætte”, “sparer” means “saves” and describes avoiding an unnecessary effort. The pattern “sparer mig for at gætte” is useful when explaining that a method prevents you from having to guess.
mig “Mig” means “me” in “sparer mig for at gætte”. It identifies the person who is spared the effort, and it follows “sparer” in this construction.
gætte “Gætte” means “guess” in “at gætte på tilfældige indstillinger”. It describes trying options without reliable information and is useful when discussing uncertain troubleshooting.
på In “gætte på tilfældige indstillinger”, “på” completes the expression for guessing at possible options. Use it with the thing being guessed at, such as settings in this technical context.
tilfældige “Tilfældige” means “random” in “tilfældige indstillinger”. It describes settings selected without a clear basis, which is why the speaker wants to avoid guessing at them.
indstillinger “Indstillinger” means “settings” in “tilfældige indstillinger”. It refers to the configurable options that affect how the printer or file behaves.
Når “Når” means “when” or “once” in “Når den er udskrevet”. It introduces the condition in time that must be reached before the speakers document the solution.
udskrevet “Udskrevet” means “printed” in “Når den er udskrevet”. Together with “er”, it describes the file as having reached the printed result, which is useful when setting a next step after printing.
bør “Bør” means “should” in “bør vi dokumentere løsningen”. It expresses a recommendation or sensible next action, especially after the technical problem has been solved.
vi “Vi” means “we” in “bør vi dokumentere”. It identifies the speaker and the other colleague as the people who should carry out the action.
dokumentere “Dokumentere” means “document” in “dokumentere løsningen for andre”. It describes recording the fix so that other people can use the information later.
løsningen “Løsningen” means “the solution” or “the fix” in “dokumentere løsningen”. The ending identifies the particular solution found for the printer problem.
andre “Andre” means “others” in “for andre” and refers to other people who may encounter the same problem. Use it when explaining that information is intended to benefit people beyond the current speakers.

Grammar Points

bliver ved med at + infinitiv

Printeren bliver ved med at afvise dokumentet.

PREN-duhn BLEE-vuh veh mehth uh OW-vee-suh doh-koo-MEN-duht.

The printer keeps rejecting the document.

Efter bliver ved med at står verbet i infinitiv: afvise.

selv om + ledsætning

Selv om formatet understøttes, bliver printeren ved med at afvise dokumentet.

Selw om fohr-MAH-thud ON-uh-STUR-thuhs, BLEE-vuh PREN-duhn veh mehth uh OW-vee-suh doh-koo-MEN-duht.

Although the format is supported, the printer keeps rejecting the document.

selv om indleder en ledsætning, der viser en kontrast til hovedsætningen.

Danish Vocabulary

afvise verb
OW-vee-suh reject
billeder noun
BEL-uh images
Gender
neuter
bliver ved med at phrase
BLEE-vuh veh mehth uh keeps doing
dokumentet noun
doh-koo-MEN-duht the document
Gender
neuter
fil noun
FEEL file
Gender
common
for store adj
foh STOH-uh too large
formatet noun
fohr-MAH-thud the format
Gender
neuter
indeholder verb
EN-uh-HOL-uh contains
printeren noun
PREN-duhn the printer
Gender
common
selv om conj
selw om although
tjekket verb
CHEK-uhd checked
understøttes verb
ON-uh-STUR-thuhs is supported

Quiz

Word Order

Arrange the words in the correct order.

Send it through the shared folder.

Show AnswerSend den via den delte mappe.

Spelling

Tap the letters to spell the word.

the printer

Show Answerprinteren

the format

Show Answerformatet

checked

Show Answertjekket

the document

Show Answerdokumentet