Fixing a Wrong Delivery Order | Learn Danish in English

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Use Fixing a Wrong Delivery Order to practice Danish conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

Vores levering kom, men en del af ordren mangler.

VOH-us LEH-vuh-ring kuhm, men ehn dehl eh OR-uhn MANG-luh. Our delivery arrived, but part of the order is missing.

Tjek ordreoplysningerne, før du kontakter supporten.

CHEK OR-druh-oh-PLEWSS-ning-uh, fur doo kon-TAHG-duh sup-POHR-duhn. Check the order details before contacting support.

Posen passer ikke med det, vi bestilte.

POH-suhn PAS-uh IK-uh meh deh, vee beh-STEL-duh. The bag does not match what we requested.

Tag et billede af posen, så du kan forklare problemet tydeligt.

TEH ehn BEL-uh-thuh eh POH-suhn, soh doo kan for-KLEH-uh proh-BLEH-muhth TEW-thuh-leed. Take a photo of the bag so you can explain the problem clearly.

Skal jeg bede dem om at sende det manglende måltid?

SGAHL yay BEH-thuh dehm ohm eh SEN-uh deh MANG-luhn-uh MOHL-teeth? Should I ask them to send the missing meal?

Bed først om det manglende måltid, hvis alle kan vente.

BEH-th FURST ohm deh MANG-luhn-uh MOHL-teeth, vis AL-uh kan VEN-duh. Ask for the missing item first if everyone can wait.

Appen siger, at køkkenet snart kan tilberede det igen.

AP-uhn SEE-uh, eh KUR-guhn-ehd SNAHRD kan til-BEH-uh-thuh deh ee-GEN. The app says the kitchen can prepare it again soon.

Sørg for, at det stadig kan komme frem i god stand.

SUR-uh foh, eh deh STAY-thee kan KUHM-uh frem ee goh STAN. Make sure it can still arrive in good condition.

Jeg vil høfligt bede om det manglende måltid.

YAY veel HURF-leed BEH-thuh ohm deh MANG-luhn-uh MOHL-teeth. I will request the missing item politely.

Vedhæft billedet og ordreoplysningerne, så supporten kan hjælpe.

veh-HEFT BEL-uh-thuh oh OR-druh-oh-PLEWSS-ning-uh, soh sup-POHR-duhn kan YEL-puh. Include the photo and order details so support can help.

Word by Word

Vores “Vores” means “our” here and shows that the delivery belongs to or is associated with the speakers. It comes directly before the noun in “Vores levering”; reuse “vores” before a noun when referring to something shared by the speakers.

levering “Levering” means “delivery” here, the delivery that has arrived. It is the subject of “Vores levering kom”; use it when talking about a delivery as an event or something received.

kom “Kom” means “came” or “arrived” here, reporting that the delivery reached the speakers. It is the verb after the subject in “Vores levering kom”; it can describe something arriving at a place.

men “Men” means “but” and contrasts the delivery arriving with part of the order being absent. It joins the two parts of “Vores levering kom, men en del af ordren mangler”; use it to introduce an opposing or unexpected point.

en “En” means “a” in “en del” and introduces one part of something. It comes before “del”; reuse “en” before a noun such as “del” when referring to one item or unit.

del “Del” means “part” in “en del af ordren,” referring to a portion of the order. The reusable pattern is “en del af” followed by the whole that the part belongs to.

af “Af” links the part to the whole in “en del af ordren,” meaning “part of the order.” Reuse the pattern “en del af” when identifying a portion of something.

ordren “Ordren” means “the order” here and identifies the specific order being discussed. It follows “af” in “en del af ordren”; use this form when referring to a known order.

mangler “Mangler” means “is missing” here: part of the order is not present. It is used with the missing thing as the subject in “en del af ordren mangler”; the pattern “[something] mangler” states that something is absent.

Tjek “Tjek” means “check” and gives a direct instruction to inspect the order details. It is followed by the object in “Tjek ordreoplysningerne”; use “Tjek” at the start of a practical instruction.

ordreoplysningerne “Ordreoplysningerne” means “the order details,” the information connected with the order. It is the object of “Tjek” and later of “Vedhæft”; use it when referring to the details of a specific order.

før “Før” means “before” and introduces the action that should happen earlier. In “før du kontakter supporten,” it is followed by a subject and verb; reuse “før” before a clause to set an order of actions.

du “Du” means “you” and is the person being instructed in “før du kontakter supporten.” It is the subject before the verb “kontakter”; use it when addressing one person directly.

kontakter “Kontakter” means “contact” here, referring to contacting the support service. It follows “du” in “du kontakter supporten”; reuse the pattern “someone kontakter a person or service.”

supporten “Supporten” means “the support service” here, the service being contacted about the order. It is the object of “kontakter”; use this form when referring to a specific support service.

Posen “Posen” means “the bag,” referring to the specific bag from the delivery. It is the subject of “Posen passer ikke med det, vi bestilte”; use this form when the listener knows which bag is meant.

passer “Passer” means “matches” here: the bag does not correspond to what was ordered. Its meaning is completed by “med” in “passer ikke med”; reuse “passer med” when comparing something with a reference.

ikke “Ikke” means “not” and negates “passer” in “passer ikke med.” It is placed after the verb here; use it to state that an action or situation does not apply.

med “Med” means “with” in the construction “passer ikke med,” where it links the bag to what was ordered. Reuse “passer med” when saying that something corresponds or does not correspond to something else.

det “Det” refers to the thing that was ordered in “det, vi bestilte.” It appears before the clause “vi bestilte,” which identifies that thing; use “det” to refer back to a known or understood thing.

vi “Vi” means “we” and is the subject of “vi bestilte,” referring to the speakers together. It comes before the verb; use it when the speaker includes themselves and at least one other person.

bestilte “Bestilte” means “ordered” here and refers to the earlier order made by the speakers. It appears in “det, vi bestilte,” which identifies what they ordered; use it when referring to a completed ordering action.

Tag “Tag” means “take” and gives the instruction to take a photo. It is followed by the object in “Tag et billede”; use “Tag” at the beginning of a direct instruction involving something to take.

et “Et” means “a” or “an” before “billede” in “et billede af posen.” It introduces one unspecified photo; reuse “et” before a noun such as “billede” when referring to one item.

billede “Billede” means “photo” or “picture” here, specifically a photo of the bag. The phrase “et billede af posen” shows the pattern for identifying what the photo depicts.

så “Så” means “so that” here and introduces the purpose of taking the photo. In “så du kan forklare problemet tydeligt,” it is followed by a clause; reuse “så” to connect an action with its intended result.

kan “Kan” means “can” and expresses ability or possibility in “du kan forklare problemet tydeligt.” It is followed by the infinitive “forklare”; reuse the pattern “kan + infinitive” to describe what someone is able or able to do.

forklare “Forklare” means “explain” and describes the action made possible by the photo. It follows “kan” and takes “problemet” as its object in “kan forklare problemet”; reuse “forklare” with the thing being explained.

problemet “Problemet” means “the problem,” referring to the delivery problem. It is the object of “forklare” in “forklare problemet”; use this form when referring to a specific problem already understood in the situation.

tydeligt “Tydeligt” means “clearly” and describes how the problem should be explained. It modifies “forklare” in “forklare problemet tydeligt”; reuse it after a verb when describing clear communication.

Skal “Skal” means “should” in the question “Skal jeg bede dem om at sende det manglende måltid?” It asks whether the speaker ought to take an action; reuse the pattern “Skal jeg + infinitive?” to ask whether you should do something.

jeg “Jeg” means “I” and identifies the speaker as the person who may ask support to send the meal. It follows “Skal” in the question; use it as the subject when speaking about yourself.

bede “Bede” means “ask” or “request” in “bede dem om at sende det manglende måltid.” It is the infinitive after “Skal” and forms the construction “bede nogen om at + action”; use that construction to ask someone to do something.

dem “Dem” means “them” and refers here to the people or service that can send the missing meal. It is the object of “bede” in “bede dem om at sende”; reuse “bede dem om at + infinitive” when making a request to them.

om “Om” is part of the request construction “bede dem om at sende,” linking the people asked with the requested action. Reuse “bede nogen om at + infinitive” when asking someone to do something.

at “At” introduces the infinitive “sende” in “om at sende det manglende måltid.” It connects the request with the action being requested; reuse “at” before an infinitive in this construction.

sende “Sende” means “send” and is the action requested from the support service. It follows “at” in “at sende det manglende måltid”; use it when asking for something to be sent to someone.

manglende “Manglende” means “missing” and describes the meal that was not included in the delivery. It comes before “måltid” in “det manglende måltid”; reuse it before a noun to identify something absent or not provided.

måltid “Måltid” means “meal,” the food item that needs to be sent. It appears in “det manglende måltid”; use it when referring to a meal as the requested or missing item.

Bed “Bed” means “ask” or “request” and gives the instruction to make a request. It begins “Bed først om det manglende måltid”; use “Bed” at the start of a direct instruction to ask for something.

først “Først” means “first” and shows that asking for the missing meal should happen before another possible step. It comes before “om” in “Bed først om”; reuse it to mark the first action in a sequence.

hvis “Hvis” means “if” and introduces the condition “alle kan vente.” It connects a request with the condition under which it is suitable; reuse “hvis” before a clause describing a condition.

alle “Alle” means “everyone” here and is the subject of “kan vente.” It refers to all the people involved; use it when the statement applies to every person in the relevant group.

vente “Vente” means “wait” and describes what everyone may be able to do. It follows “kan” in “alle kan vente”; reuse the pattern “kan vente” to talk about being able to wait.

Appen “Appen” means “the app,” referring to the specific application showing the kitchen information. It is the subject of “Appen siger”; use this form when referring to a known app.

siger “Siger” means “says” here and introduces information shown or communicated by the app. It is followed by “at” and a clause in “siger, at køkkenet snart kan tilberede det igen”; reuse “siger, at + clause” for reported information.

køkkenet “Køkkenet” means “the kitchen” here, referring to the kitchen responsible for preparing the meal. It is the subject of the clause after “siger, at”; use this form when referring to a specific kitchen in the situation.

snart “Snart” means “soon” and gives the expected time for the kitchen to prepare the meal again. It appears before “kan tilberede” in “køkkenet snart kan tilberede det igen”; use it to describe an action expected in the near future.

tilberede “Tilberede” means “prepare” or “cook” the meal. It follows “kan” in “kan tilberede det igen”; reuse the pattern “kan tilberede + food” when describing the ability to prepare food.

igen “Igen” means “again” and shows that the meal will be prepared another time. It comes after “tilberede det” in “tilberede det igen”; use it when an action is repeated.

Sørg “Sørg” means “make sure” and gives an instruction to ensure a condition is met. It begins the construction “Sørg for, at det stadig kan komme frem”; reuse “Sørg for, at + clause” when telling someone to ensure something.

for “For” is part of the construction “Sørg for, at,” which means “make sure that.” It links the instruction with the condition that must be checked; reuse the complete pattern “Sørg for, at + clause.”

stadig “Stadig” means “still” and indicates that arrival in good condition must remain possible despite the delay. It comes before “kan komme frem” in “stadig kan komme frem”; use it when a situation continues to apply.

komme “Komme” means “come” or “arrive” in the phrase “komme frem,” referring to reaching the destination. It follows “kan”; reuse “kan komme frem” when talking about something being able to reach its destination.

frem “Frem” completes “komme frem,” giving the idea of getting through to or reaching the destination. It is not the main verb by itself here; reuse the full expression “komme frem” for arrival at the intended destination.

i “I” means “in” in the phrase “i god stand,” describing the condition in which the meal arrives. Reuse “i” with a condition or state when describing how something is received or remains.

god “God” means “good” and describes the condition of the meal in “i god stand.” It comes before “stand”; reuse it before a noun when describing a satisfactory condition.

stand “Stand” means “condition” or “state” in “i god stand.” The complete phrase “i god stand” means that something remains in good condition; use it when discussing the condition of an item.

vil “Vil” means “will” and expresses the speaker’s intention to make a polite request. It is followed by the infinitive “bede” in “Jeg vil høfligt bede”; reuse “vil + infinitive” to state what someone intends to do.

høfligt “Høfligt” means “politely” and describes the manner of making the request. It appears before “bede” in “vil høfligt bede”; use it to indicate that a request or action is carried out politely.

Vedhæft “Vedhæft” means “attach” and gives the instruction to include the photo and order details with a message. It is followed by the objects in “Vedhæft billedet og ordreoplysningerne”; use it at the start of an instruction about attaching files or information.

billedet “Billedet” means “the photo” or “the picture,” referring to the photo taken of the bag. It is one of the objects after “Vedhæft”; use this form when referring to a specific photo already mentioned.

og “Og” means “and” and joins “billedet” with “ordreoplysningerne” as two things to attach. Use it to connect items or actions that belong together.

hjælpe “Hjælpe” means “help” and completes “supporten kan hjælpe,” explaining the purpose of attaching the information. It follows “kan” as an infinitive; reuse “kan hjælpe” when describing someone’s ability to provide assistance.

Grammar Points

tydelig → tydeligt

Forklar problemet tydeligt.

for-KLEH-uh proh-BLEH-muhth TEW-thuh-leed.

Explain the problem clearly.

An adjective used as an adverb often adds -t: tydelig becomes tydeligt, meaning “clearly”.

bede ... om + noun

Bed om ordreoplysningerne.

BEH-th ohm OR-druh-oh-PLEWSS-ning-uh.

Ask for the order details.

The fixed phrase uses om after the requested thing: bede om noget means “ask for something”.

Danish Vocabulary

bestille verb

beh-STIL-uh request; order bestilte

komme verb

KUHM-uh come; arrive kom

kontakte verb

kon-TAHG-duh contact kontakter

levering noun

LEH-vuh-ring delivery

Gender: common

mangle verb

MANG-luh be missing; lack mangler

ordre noun

OR-druh order ordren

Gender: common

ordreoplysninger noun

OR-druh-oh-PLEWSS-ning order details ordreoplysningerne

passe verb

PAS-uh match; fit passer

pose noun

POH-suh bag Posen

Gender: common

support noun

sup-POHRD customer support supporten

Gender: common

tage verb

TEH take Tag

tjekke verb

CHEK-uh check Tjek

Quiz

Word Order

Arrange the words in the correct order.

Check the order details before contacting support.

Show Answer

Tjek ordreoplysningerne, før du kontakter supporten.

Spelling

Tap the letters to spell the word.

check

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Tjek

contact

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kontakter

order

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ordren

customer support

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supporten