Rescheduling an appointment while confirming continuity of care | Learn German in English

German lesson set in a contemporary Berlin everyday setting: At a clinic reception desk, a patient reschedules an appointment while confirming that the next clinician can review the previous notes..

EN → DE / Level: B2

About This Lesson

Use Rescheduling an appointment while confirming continuity of care to practice German conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

Ich muss meinen Termin verschieben, weil meine Besprechung länger gedauert hat.

ikh moos MY-nən tehr-MEEN fer-SHEE-bən, vyle MY-nə buh-SHREKH-oong LENG-er gə-DAU-ert hat. I need to reschedule my appointment because my meeting ran long.
B

Wir können nach einem anderen Termin suchen, je nachdem, welche behandelnde Fachkraft frei ist.

veer KUR-nən nahkh EYE-nəm AHN-dər-ən tehr-MEEN ZOO-khən, yay nahkh-DAY-m, VEL-khə bə-HAN-dəl-də FAKH-kraft fry ist. We can look for another slot, depending on which practitioner is free.
A

Wenn möglich, wäre mir ein zeitnaher Termin lieber.

ven MURKH-likh, VEH-rə meer eye-n TSYTE-nah-er tehr-MEEN LEE-ber. I would prefer something soon, if possible.
B

Der früheste freie Termin ist bei einer anderen behandelnden Person aus demselben Team.

dehr FROO-est-ə FRY-ə tehr-MEEN ist bye EYE-nər AHN-dər-ən bə-HAN-dəl-də per-ZOHN ous DAYM-zəl-bən teem. The earliest opening is with another clinician on the same team.
A

Das passt, wenn die Person meine Notizen vom letzten Besuch einsehen kann.

dahs pahst, ven dee per-ZOHN MY-nə noh-TEE-tsən fom LETS-tən bə-ZOOKH EYE-n-zayən kan. That works if they can see my notes from the last visit.
B

Die Person kann auf die Akte zugreifen, wird aber vielleicht trotzdem ein paar Fragen stellen.

dee per-ZOHN kan ouf dee AK-tə TSOOKH-ryfeən, veert AH-ber fee-LYKHT TROTS-daym eye-n pahr FRAH-gən SHTEL-lən. They can access the record, though they may still ask a few questions.
A

Das ist in Ordnung, solange die Person über die nötigen Hintergrundinformationen verfügt.

dahs ist in ORT-noong, ZOL-lahn-gə dee per-ZOHN OO-ber dee NUR-ti-gən HIN-ter-groont-in-for-mah-TSYOH-nən fer-FYOORKHT. That is fine, as long as they have the background.
B

Ich kann eine Notiz hinzufügen mit der Bitte, dass die Person die Akte vor dem Termin durchliest.

ikh kan EYE-nə noh-TEETS HIN-tsoo-foo-gən mit dehr BIT-tə, dahs dee per-ZOHN dee AK-tə for daym tehr-MEEN DOORKH-leest. I can add a note asking them to review your record before the appointment.

Word by Word

Ich “Ich” means “I” here and identifies the speaker as the person making the request. It appears at the start of “Ich muss meinen Termin verschieben” and is reused before a verb when describing your own needs or actions. In a clinic conversation, use it to explain what you need.
muss “muss” expresses that the speaker needs to or must do something. It is the form of “müssen” used with the infinitive “verschieben” in “Ich muss meinen Termin verschieben.” The reusable pattern is “Ich muss …” when stating a necessary action, for example when explaining why you need to change an appointment.
meinen “meinen” means “my” in “meinen Termin” and identifies the appointment as belonging to the speaker. It is a form of the possessive “mein” used with this noun in the dialogue. The pattern “meinen Termin verschieben” is useful when rescheduling your own appointment.
Termin “Termin” means “appointment” here, specifically the appointment that the speaker needs to move. In “meinen Termin verschieben,” it is the thing being rescheduled. This phrase is useful when discussing an existing appointment with reception staff.
verschieben “verschieben” means “to reschedule” or “to move” the appointment. It is the infinitive used after “muss” in “Ich muss meinen Termin verschieben.” The reusable pattern is “einen Termin verschieben” when asking to arrange the appointment for another time.
weil “weil” means “because” and introduces the reason for rescheduling in “weil meine Besprechung länger gedauert hat.” It introduces a subordinate clause, with the finite verb at the end of this dialogue clause. Use “weil” when explaining the reason for a request or change.
meine “meine” means “my” in “meine Besprechung” and shows that the meeting belongs to the speaker. It is a form of “mein” used before “Besprechung.” The pattern “meine Besprechung” can be used when explaining a scheduling conflict.
Besprechung “Besprechung” means “meeting” here and names the event that caused the delay. In “meine Besprechung länger gedauert hat,” it is the event whose duration is being explained. Use this word when a meeting affects another appointment or commitment.
länger “länger” means “longer” and indicates that the meeting continued for more time than expected. It appears with “gedauert” in “meine Besprechung länger gedauert hat.” The pattern “länger gedauert hat” is useful when explaining why you arrived late or need to change plans.
gedauert “gedauert” means “lasted” in “länger gedauert hat.” It is the past participle of “dauern” and combines with “hat” in this completed-duration expression. Use it to explain how long a meeting, appointment, or event continued.
hat “hat” is the form of “haben” used with “gedauert” in “länger gedauert hat.” Together they describe the meeting as having lasted longer, and “hat” comes at the end because the phrase follows “weil.” This pattern is useful when giving a reason for a past delay.
Wir “Wir” means “we” and refers to the clinic staff speaking about what they can arrange. It is the subject of “Wir können nach einem anderen Termin suchen.” Use it when offering an option or describing what a service team can do.
können “können” means “can” and expresses the staff’s ability or possibility to search for another appointment. It is followed by the infinitive “suchen” in “Wir können nach einem anderen Termin suchen.” The pattern “Wir können …” is useful when offering help or an available option.
nach “nach” contributes the meaning “for” in the fixed pattern “nach einem anderen Termin suchen.” It is the preposition used with “suchen” when looking for something. Reuse “nach … suchen” when asking staff to look for an alternative appointment or option.
einem “einem” means “a” or “one” in “nach einem anderen Termin.” It is a form of the indefinite article “ein” used in this prepositional phrase. The pattern “nach einem anderen Termin suchen” is useful when requesting an alternative appointment.
anderen “anderen” means “another” or “different” in “einem anderen Termin,” distinguishing the proposed appointment from the original one. It is the form used before “Termin” in this phrase. Use “einem anderen Termin” when asking for a different appointment time.
suchen “suchen” means “look for” in “nach einem anderen Termin suchen.” It is the infinitive after “können” and is used with “nach” for the thing being sought. This pattern is useful when reception staff or a customer searches for an available option.
je nachdem “je nachdem” means “depending on” in “je nachdem, welche behandelnde Fachkraft frei ist.” “Je” marks variation between possible cases, while “nachdem” completes the fixed expression; together they make the choice depend on the practitioner’s availability. Use “je nachdem, …” when an answer changes according to a condition or selection.
welche “welche” means “which” in “welche behandelnde Fachkraft frei ist” and selects one practitioner from the available possibilities. It stands before the noun phrase being chosen. Use “welche” when asking or explaining which person, option, or appointment applies.
behandelnde “behandelnde” describes the “Fachkraft” as the practitioner who treats the patient. In “welche behandelnde Fachkraft frei ist,” it helps identify the relevant clinical professional. The reusable phrase “behandelnde Fachkraft” is useful when discussing which treating professional is available.
Fachkraft “Fachkraft” means “professional” or “practitioner” here, referring to a qualified person providing care. It appears in “welche behandelnde Fachkraft frei ist.” Use this word when identifying a professional whose availability affects an appointment.
frei “frei” means “available” here, not occupied by another appointment. It describes the practitioner in “welche behandelnde Fachkraft frei ist.” The pattern “frei sein” is useful when checking whether a person or appointment time is available.
ist “ist” means “is” and links the practitioner with the condition “frei” in “welche behandelnde Fachkraft frei ist.” It is the form of “sein” used at the end of this subordinate clause. Use this structure when asking which person is available.
Wenn “Wenn” means “if” in the opening phrase “Wenn möglich.” It introduces a condition for the speaker’s preference. The pattern “Wenn möglich, …” is a polite way to state a request when an option may be available.
möglich “möglich” means “possible” in “Wenn möglich,” so the speaker prefers a near-term appointment only if the schedule allows it. It completes the conditional phrase. Use “Wenn möglich” when making a flexible request or preference.
wäre “wäre” means “would be” in the polite preference construction “wäre mir ein zeitnaher Termin lieber.” It is a form of “sein” used to present the preference less directly. This pattern is useful when politely saying which option you would prefer.
mir “mir” means “to me” in “wäre mir ein zeitnaher Termin lieber” and identifies whose preference is being expressed. It is part of the construction “wäre mir … lieber.” Use this pattern when stating what option would suit you better.
ein “ein” means “a” in “ein zeitnaher Termin,” introducing the preferred appointment. It appears before the descriptive word and the noun. The pattern “ein … Termin” can be used when referring to one possible appointment.
zeitnaher “zeitnaher” means “soon” or “near-term” in “ein zeitnaher Termin,” describing an appointment that is not far away in time. Its form appears before “Termin” in this phrase. Use “ein zeitnaher Termin” when requesting an appointment in the near future.
lieber “lieber” means “rather” or “preferably” and expresses the speaker’s preference in “wäre mir ein zeitnaher Termin lieber.” Together with “wäre mir,” it gives a polite way to compare preferred options. Use this construction when telling someone which arrangement you would prefer.
Der “Der” means “the” in “Der früheste freie Termin” and introduces the specific earliest available appointment. It is capitalized because it begins the sentence. This phrase is useful when reception staff identify the first appointment slot that can be offered.
früheste “früheste” means “earliest” in “Der früheste freie Termin.” It identifies the appointment that comes first among the available options. Use this phrase when discussing the first possible opening in a schedule.
freie “freie” means “available” in “Der früheste freie Termin,” describing a slot that can be booked. It appears directly before “Termin.” The pattern “freie Termin” occurs here as part of the full phrase “Der früheste freie Termin,” useful when naming an open appointment.
bei “bei” means “with” in “bei einer anderen behandelnden Person,” identifying the clinician who will provide the appointment. It is used for an appointment connected to a person or practice. Use “bei einer … Person” when saying who the appointment is with.
einer “einer” means “a” or “one” in “bei einer anderen behandelnden Person.” It is a form of the indefinite article “ein” used after “bei” in this phrase. The pattern “bei einer … Person” is useful when identifying a possible clinician.
behandelnden “behandelnden” describes the “Person” as the clinician who treats the patient. In “einer anderen behandelnden Person,” this form appears inside the description of the alternative clinician. Use the full phrase when explaining that the appointment is with another treating professional.
Person “Person” means “person” here and refers to the clinician who may see the patient. It appears in “einer anderen behandelnden Person.” This wording is useful when referring to a clinician without naming a specific professional title.
aus “aus” means “from” in “aus demselben Team” and shows that the other clinician belongs to the same team. It connects the person with the group they come from or belong to. Use “aus …” when identifying someone’s team or organizational context.
demselben “demselben” means “the same” in “aus demselben Team.” It emphasizes that the other clinician belongs to the same team as the current one. The phrase is useful when reassuring someone that continuity within a team is maintained.
Team “Team” means “team” in “aus demselben Team,” referring to the group of clinicians working together. It identifies the professional context of the alternative clinician. Use this word when explaining that different practitioners belong to one care team.
Das “Das” means “that” or “it” in “Das passt” and refers to the proposed appointment arrangement. It lets the speaker respond to the previous offer without repeating the whole offer. Use “Das passt” when accepting that an arrangement works for you.
passt “passt” means “works” or “is okay” in “Das passt.” It evaluates the proposed appointment as acceptable, subject to the following condition. This expression is useful when accepting an option in a scheduling conversation.
die “die” means “the” in “die Person” and identifies the clinician already mentioned in the conversation. It is the definite article used before “Person” in this phrase. The pattern “wenn die Person …” is useful when referring back to a particular person and stating a condition.
Notizen “Notizen” means “notes” in “meine Notizen vom letzten Besuch,” referring to the information recorded from the previous visit. They are the material the clinician should be able to view. Use “meine Notizen … einsehen” when discussing access to your earlier notes.
vom “vom” means “from the” in “vom letzten Besuch.” It is the contraction of “von dem” and identifies where the notes come from. The phrase “Notizen vom letzten Besuch” is useful when referring to notes from an earlier appointment.
letzten “letzten” means “last” or “previous” in “vom letzten Besuch,” identifying the visit immediately relevant to the current care. It modifies “Besuch” inside the phrase. Use “vom letzten Besuch” when referring to information from the preceding appointment.
Besuch “Besuch” means “visit” here, specifically the patient’s previous clinic visit. It appears in “meine Notizen vom letzten Besuch.” This phrase is useful when connecting current care with notes from an earlier appointment.
einsehen “einsehen” means “view” or “review” in “meine Notizen vom letzten Besuch einsehen.” It is the infinitive used after “kann” to describe access to the notes. Use it when saying that someone can inspect records or information.
kann “kann” means “can” and expresses the person’s ability to view the notes in “einsehen kann.” It is the form of “können” used at the end of the conditional clause after “wenn.” The pattern “etwas einsehen kann” is useful when confirming that someone can review information.
auf “auf” is part of the access construction “auf die Akte zugreifen.” In this context it points to the record being accessed rather than expressing a physical direction. Reuse the full pattern “auf die Akte zugreifen” when discussing access to a patient record.
Akte “Akte” means “record” or “file” here, referring to the patient’s clinical record. It appears in the construction “auf die Akte zugreifen.” Use this word when discussing the record that another clinician can access.
zugreifen “zugreifen” means “access” in “auf die Akte zugreifen.” It is used together with “auf” to describe accessing a record. This pattern is useful when confirming that a clinician can reach the relevant patient information.
wird “wird” helps express a future or expected action in “wird aber vielleicht trotzdem ein paar Fragen stellen.” It is the form of “werden” used with the infinitive “stellen.” Here “vielleicht” makes the prediction uncertain, so the pattern is useful when explaining what someone may still do.
aber “aber” means “but” and contrasts access to the record with the possibility of further questions in “aber vielleicht trotzdem.” It marks an additional point that may seem unexpected. Use “aber” to introduce a contrast or qualification.
vielleicht “vielleicht” means “perhaps” or “maybe” and makes the possibility of further questions less certain. It appears in “wird aber vielleicht trotzdem ein paar Fragen stellen.” Use it when making a cautious prediction or avoiding a definite statement.
trotzdem “trotzdem” means “nevertheless” or “still” and shows that questions may be asked even though the clinician can access the record. It appears in “vielleicht trotzdem ein paar Fragen stellen.” Use it to mark an outcome that remains possible despite the preceding information.
paar “paar” means “a few” in “ein paar Fragen,” referring to a small, unspecified number of questions. It normally appears here with the article “ein” and a plural noun. Use the pattern “ein paar + plural noun” for a small number of things.
Fragen “Fragen” means “questions” in “ein paar Fragen stellen.” It is the thing the clinician may ask the patient. The phrase “Fragen stellen” is useful when discussing information someone may request.
stellen “stellen” means “ask” in the expression “Fragen stellen.” It is the infinitive used with “wird” in the dialogue. Use “Fragen stellen” when describing someone asking for additional information.
in Ordnung “in Ordnung” means “fine” or “okay” in “Das ist in Ordnung.” “In” and “Ordnung” combine as a fixed expression for something being acceptable, rather than describing physical order. Use “Das ist in Ordnung” to accept a condition or reassure someone that an arrangement is acceptable.
solange “solange” means “as long as” and introduces the condition in “solange die Person über die nötigen Hintergrundinformationen verfügt.” It makes acceptance depend on the clinician having the necessary context. Use “solange” when setting a requirement for an arrangement to be acceptable.
über “über” is part of the construction “über die nötigen Hintergrundinformationen verfügt,” which means that the person has the necessary background information. It links “verfügt” with the information possessed. Reuse the pattern “über … verfügen” when describing what information or resources someone has.
nötigen “nötigen” means “necessary” or “required” in “die nötigen Hintergrundinformationen.” It identifies the background information needed for the clinician to understand the case. Use this phrase when specifying the information someone must have before continuing.
Hintergrundinformationen “Hintergrundinformationen” means “background information” in “über die nötigen Hintergrundinformationen verfügt.” It refers to the context needed to understand the patient’s situation and previous notes. Use the full phrase when discussing the information required for continuity of care.
verfügt “verfügt” means “has” or “possesses” in the construction “über die nötigen Hintergrundinformationen verfügt.” It is the form of “verfügen” used for the person who has the required information. This pattern is useful when confirming that someone has the necessary background before an appointment.
eine “eine” means “a” in “eine Notiz” and introduces one note that the staff member can add. It is the form of the indefinite article used before “Notiz” here. Use “eine Notiz hinzufügen” when recording an instruction or reminder.
Notiz “Notiz” means “note” in “eine Notiz hinzufügen.” It refers to a written instruction for the clinician to review the record. This phrase is useful when asking staff to add information to an appointment or record.
hinzufügen “hinzufügen” means “add” in “eine Notiz hinzufügen.” It is the infinitive used after “kann” to describe adding the note. Use this pattern when asking someone to include an extra instruction or piece of information.
mit “mit” means “with” in “mit der Bitte, dass die Person die Akte vor dem Termin durchliest.” It connects the note with the request contained in it. The pattern “mit der Bitte, dass …” is useful when describing what a written note asks someone to do.
Bitte “Bitte” means “request” in “mit der Bitte, dass …,” not the standalone reply meaning “please.” It identifies the content or purpose of the note being added. Use the full pattern when attaching a request to a message or written note.
dass “dass” means “that” and introduces the content of the request in “mit der Bitte, dass die Person die Akte vor dem Termin durchliest.” It begins a subordinate clause, with “durchliest” at the end. Use “mit der Bitte, dass …” to state exactly what someone is being asked to do.
vor “vor” means “before” in “vor dem Termin,” placing the review earlier than the appointment. It expresses a time relationship here. Use “vor dem Termin” when saying that an action should happen before an appointment.
dem “dem” means “the” in “vor dem Termin.” It is the form of the definite article used in this time expression. The phrase “vor dem Termin” is useful when setting a deadline or required action before an appointment.
durchliest “durchliest” means “reads through” or “reviews” in “die Akte vor dem Termin durchliest.” It is the finite form of “durchlesen” at the end of the request clause and describes a complete review of the record. Use this expression when asking someone to review a document before a meeting or appointment.

Grammar Points

wäre mir ... lieber

wäre mir ein zeitnaher Termin lieber

VEH-rə meer eye-n TSYTE-nah-er tehr-MEEN LEE-ber

I would prefer an appointment soon.

The conditional form wäre expresses a polite or hypothetical preference. lieber means “preferably” or “rather.”

auf etwas zugreifen

auf die Akte zugreifen

ouf dee AK-tə TSOOKH-ryfeən

to access the record

zugreifen uses the fixed preposition auf with the accusative: auf die Akte.

German Vocabulary

behandelnde Fachkraft phrase
bə-HAN-dəl-də FAKH-kraft healthcare professional; practitioner

welche behandelnde Fachkraft frei ist

Besprechung noun
buh-SHREKH-oong meeting meine Besprechung

weil meine Besprechung länger gedauert hat

einsehen verb
EYE-n-zayən to view; to consult

wenn die Person meine Notizen vom letzten Besuch einsehen kann

frei adj
fry free; available

welche behandelnde Fachkraft frei ist

früheste adj
FROO-est-ə earliest Der früheste freie Termin

Der früheste freie Termin ist bei einer anderen behandelnden Person.

je nachdem conj
yay nahkh-DAY-m depending on

je nachdem, welche behandelnde Fachkraft frei ist

länger dauern phrase
LENG-er DAU-ern to take longer länger gedauert hat

weil meine Besprechung länger gedauert hat

lieber adv
LEE-ber preferably; rather wäre mir ein zeitnaher Termin lieber

Wenn möglich, wäre mir ein zeitnaher Termin lieber.

nach etwas suchen phrase
nahkh EHT-vahs ZOO-khən to look for something nach einem anderen Termin suchen

Wir können nach einem anderen Termin suchen.

Termin noun
tehr-MEEN appointment meinen Termin

Ich muss meinen Termin verschieben.

verschieben verb
fer-SHEE-bən to reschedule; to postpone

Ich muss meinen Termin verschieben.

zeitnah adj
TSYTE-nah soon; in the near future

wäre mir ein zeitnaher Termin lieber

Quiz

Spelling

Tap the letters to spell the word.

to reschedule; to postpone

Show Answerverschieben

soon; in the near future

Show Answerzeitnah

free; available

Show Answerfrei

to view; to consult

Show Answereinsehen