Fixing a project tool login problem | Learn German in English

About This Lesson

Use Fixing a project tool login problem to practice German conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

Ich kann mich nicht beim Projekttool anmelden.

ikh kahn mikh nikht byme proh-YEKT-tool AHN-meld-en. I cannot log in to the project tool.

Welche Fehlermeldung siehst du?

VEL-khuh FAY-ler-meld-oong zeest doo? What error message do you see?

Da steht, dass meine Sitzung abgelaufen ist.

dah shtayt, dahss MY-nuh ZIT-soong AHP-guh-LOW-fen ist. It says my session has expired.

Versuch, den Browser zu schließen, und öffne ihn dann wieder.

fer-ZOOKH, dayn BROW-zer tsoo SHLEE-sen, oont UHF-nuh een dahn VEE-der. Try closing the browser, then open it again.

Wenn es immer noch nicht funktioniert, soll ich den Support kontaktieren?

venn ess IM-mer nokh nikht foonk-tsee-oh-NEERT, zoll ikh dayn soo-PORT kon-tak-TEE-ren? If it still fails, should I contact support?

Schick ihnen die Fehlermeldung und was du ausprobiert hast.

shik EE-nen dee FAY-ler-meld-oong oont vahss doo OWS-proh-BEERT hahst. Send them the error message and what you tried.

Ich starte zuerst den Browser neu.

ikh SHTAR-tuh tsoo-AYRST dayn BROW-zer noy. I will restart the browser first.

Sag mir, wenn du noch Hilfe brauchst.

zahk meer, venn doo nokh HIL-fuh browkhts. Tell me if you still need help.

Word by Word

Ich “Ich” means “I” and identifies the speaker in “Ich kann mich nicht beim Projekttool anmelden.” It is used as the subject before the verb, for example in a new sentence such as “Ich brauche Hilfe.”

kann “kann” expresses that the speaker is able to do something, here in the negative expression “Ich kann mich nicht beim Projekttool anmelden.” It is used with another verb in its infinitive form, such as “Ich kann warten.”

mich “mich” refers back to the speaker and is part of “mich ... anmelden,” meaning to log in oneself. It comes directly with the reflexive use of “anmelden”; a new example is “Ich muss mich anmelden.”

nicht “nicht” negates the ability to log in in “Ich kann mich nicht beim Projekttool anmelden.” It normally comes before the part of the sentence being negated, as in a new example such as “Ich kann heute nicht kommen.”

beim “beim” means “at the” or “with the” in “beim Projekttool anmelden,” referring to the project tool used for logging in. It is the contracted form of “bei dem” and can be reused in expressions such as “beim Arbeiten.”

Projekttool “Projekttool” means “project tool,” the software that the speaker cannot log in to. It is used after “beim” in this dialogue; a new example is “Das Projekttool funktioniert heute.”

anmelden “anmelden” means “log in” in “mich ... anmelden.” With “sich” and a service or system, it describes entering an account, as in a new example such as “Ich möchte mich anmelden.”

Welche “Welche” asks which particular item is meant in “Welche Fehlermeldung siehst du?” It appears before the noun “Fehlermeldung” and can be reused in a question such as “Welche Datei brauchst du?”

Fehlermeldung “Fehlermeldung” means “error message,” the message visible in the project tool. It can be used with verbs such as “sehen” or “schicken”; a new example is “Ich lese die Fehlermeldung.”

siehst “siehst” means “see” in the question “Welche Fehlermeldung siehst du?” It is used with the person addressed as “du” and a visible object, such as “Was siehst du?”

du “du” means “you” and addresses one person informally in “Welche Fehlermeldung siehst du?” It is used as the subject before a verb, for example in a new question such as “Brauchst du Hilfe?”

Da “Da” means “there” in the expression “Da steht, dass ...” and points to the text displayed in the error message. This pattern can introduce written information, as in a new example such as “Da steht mein Name.”

steht “steht” means “says” or “is written” in “Da steht, dass meine Sitzung abgelaufen ist.” It is used when referring to information shown in writing, for example “Auf der Seite steht eine Nummer.”

dass “dass” introduces the information that is written: “dass meine Sitzung abgelaufen ist.” In this construction, the verb appears at the end of the clause; a new example is “Ich weiß, dass du Hilfe brauchst.”

meine “meine” means “my” and identifies the session as belonging to the speaker in “meine Sitzung.” It comes directly before the noun and can be reused in a phrase such as “meine Datei.”

Sitzung “Sitzung” means “session,” here the login session that has expired. It is commonly used with online accounts or software, as in a new example such as “Die Sitzung ist beendet.”

abgelaufen “abgelaufen” means “expired” in “meine Sitzung abgelaufen ist.” It describes a session that is no longer valid and can be reused with time-limited things, such as “Der Link ist abgelaufen.”

ist “ist” completes the statement “meine Sitzung abgelaufen ist,” meaning that the session has expired or is expired. It links the subject “meine Sitzung” with the state “abgelaufen,” as in a new example such as “Die Datei ist fertig.”

Versuch “Versuch” means “try” as a direct instruction in “Versuch, den Browser zu schließen.” It introduces an action that the other person should attempt; a new example is “Versuch, es noch einmal zu öffnen.”

den “den” means “the” before “Browser” in “den Browser zu schließen.” Here it marks the browser as the object of the action, and the same pattern can be reused in a phrase such as “den Computer starten.”

Browser “Browser” means “browser,” the program that should be closed and opened again. It can be used with actions such as “öffnen,” “schließen,” or “neu starten”; a new example is “Mein Browser ist langsam.”

zu “zu” marks the infinitive in “zu schließen,” completing the instruction “Versuch, den Browser zu schließen.” It is used before an infinitive after expressions such as “versuchen,” as in a new example such as “Ich versuche, die Datei zu öffnen.”

schließen “schließen” means “close” in “den Browser zu schließen.” It is used with an object such as “den Browser” and can describe closing a window, door, or program, as in a new example such as “Bitte die Tür schließen.”

und “und” connects the two requested actions in “den Browser zu schließen, und öffne ihn dann wieder.” It links related information or actions, for example in a new sentence such as “Schließ das Fenster und warte.”

öffne “öffne” means “open” in the direct instruction “öffne ihn dann wieder.” It addresses one person informally and is used with an object, such as in a new example: “Öffne die Datei.”

ihn “ihn” means “it” here and refers back to the masculine noun “Browser” in “öffne ihn dann wieder.” It is placed after the verb as the object; a new example is “Ich sehe den Browser und öffne ihn.”

dann “dann” means “then” and shows that opening the browser happens after closing it in “öffne ihn dann wieder.” It can organize actions in sequence, as in a new example such as “Wir essen dann.”

wieder “wieder” means “again” in “öffne ihn dann wieder,” indicating that the browser should be opened once more. It can be used with a repeated action, as in a new example such as “Ich versuche es wieder.”

Wenn “Wenn” introduces the condition “Wenn es immer noch nicht funktioniert,” meaning “if it still does not work.” It is used at the start of a conditional clause, as in a new example such as “Wenn du Zeit hast, ruf mich an.”

es “es” means “it” in “Wenn es immer noch nicht funktioniert” and refers to the login problem or the situation. It is the subject of “funktioniert”; a new example is “Es funktioniert wieder.”

immer “immer” contributes to the expression “immer noch,” emphasizing that the problem continues. Together with “noch,” it describes a continuing situation; a new example is “Sie ist immer noch im Büro.”

noch “noch” means “still” in “immer noch nicht funktioniert,” showing that the problem has not ended. The reusable pattern “noch nicht” means that something has not happened or is not true yet, as in a new example such as “Ich bin noch nicht fertig.”

funktioniert “funktioniert” means “works” in “es ... nicht funktioniert,” referring to whether the login process is operating successfully. It can be used with a tool or method, as in a new example such as “Das Passwort funktioniert nicht.”

soll “soll” asks whether contacting support is the appropriate next action in “soll ich den Support kontaktieren?” It is used with a subject and another verb in its infinitive form, as in a new example such as “Soll ich warten?”

Support “Support” means “support,” referring to the service that can help with the login problem. It is used after “den” and with verbs such as “kontaktieren” or “schreiben”; a new example is “Der Support antwortet schnell.”

kontaktieren “kontaktieren” means “contact” in “den Support kontaktieren.” It is used with the person or service being contacted, such as “Ich möchte den Support kontaktieren.”

Schick “Schick” means “send” as a direct instruction in “Schick ihnen die Fehlermeldung.” It tells one person informally to send something to someone; a new example is “Schick mir die Datei.”

ihnen “ihnen” means “to them” in “Schick ihnen die Fehlermeldung,” referring to the support team. It identifies the recipient and can be reused with verbs such as “schicken,” as in a new example such as “Ich schreibe ihnen.”

die “die” means “the” before “Fehlermeldung” in “die Fehlermeldung.” Here it identifies the specific error message to send, and the same pattern can be reused in a phrase such as “die Datei öffnen.”

was “was” means “what” in “was du ausprobiert hast,” referring to the actions already tried. It introduces a clause that functions as information, as in a new example such as “Sag mir, was du brauchst.”

ausprobiert “ausprobiert” means “tried” in “was du ausprobiert hast,” referring to attempts made to solve the problem. It is used with the thing or method tried, as in a new example such as “Ich habe diese Lösung ausprobiert.”

hast “hast” helps form “was du ausprobiert hast,” meaning “what you tried.” It is used with “du” and the form “ausprobiert” to describe a completed attempt; a new example is “Du hast es versucht.”

starte “starte” means “start” in “Ich starte zuerst den Browser neu,” where the speaker plans to restart the browser. It is used with the object being started, such as in a new example: “Ich starte den Computer.”

zuerst “zuerst” means “first” and shows that restarting the browser is the speaker’s initial step in “Ich starte zuerst den Browser neu.” It can order actions in a sequence, as in a new example such as “Zuerst lese ich die Nachricht.”

neu “neu” means “anew” in “den Browser neu starten,” so “neu starten” means “restart.” It is placed with “starten” to describe starting a device or program again, as in a new example such as “Starte die App neu.”

Sag “Sag” means “tell” as a direct instruction in “Sag mir, wenn du noch Hilfe brauchst.” It asks one person informally to give information to the speaker; a new example is “Sag mir die Antwort.”

mir “mir” means “to me” in “Sag mir,” identifying the person who should receive the information. It is used with verbs such as “sagen” or “schreiben,” as in a new example such as “Schreib mir.”

Hilfe “Hilfe” means “help” in “du noch Hilfe brauchst.” It is used with verbs such as “brauchen” or “bekommen,” as in a new example such as “Ich brauche Hilfe.”

brauchst “brauchst” means “need” in “wenn du noch Hilfe brauchst.” It is used with “du” and the thing needed, such as in a new example: “Brauchst du Unterstützung?”

Grammar Points

sich anmelden → Ich melde mich an.

Ich melde mich an.

ikh MEL-duh mikh AHN.

I log in.

The separable prefix an- moves to the end of the sentence; sich changes to mich with ich.

immer noch + Verb

Es funktioniert immer noch.

ess foonk-tsee-oh-NEERT IM-mer nokh.

It still works.

immer noch means “still” and usually comes after the conjugated verb in a simple statement.

German Vocabulary

ablaufen verb

AHP-low-fen to expire abgelaufen

Da steht, dass meine Sitzung abgelaufen ist.

Browser noun

BROW-zer browser

Versuch, den Browser zu schließen.

Fehlermeldung noun

FAY-ler-meld-oong error message

Welche Fehlermeldung siehst du?

funktionieren verb

foonk-tsee-oh-NEER-en to work; to function funktioniert

Wenn es immer noch nicht funktioniert.

immer noch phrase

IM-mer nokh still

Wenn es immer noch nicht funktioniert.

öffnen verb

UHF-nən to open öffne

Öffne ihn dann wieder.

Projekttool noun

proh-YEKT-tool project tool

Ich kann mich nicht beim Projekttool anmelden.

schließen verb

SHLEE-sen to close

Versuch, den Browser zu schließen.

sehen verb

ZAY-en to see siehst

Welche Fehlermeldung siehst du?

sich anmelden verb

zikh AHN-meld-en to log in anmelden

Ich kann mich nicht beim Projekttool anmelden.

Sitzung noun

ZIT-soong session

Da steht, dass meine Sitzung abgelaufen ist.

wieder adv

VEE-der again

Öffne ihn dann wieder.

Quiz

Word Order

Arrange the words in the correct order.

What error message do you see?

Show Answer

Welche Fehlermeldung siehst du?

I will restart the browser first.

Show Answer

Ich starte zuerst den Browser neu.

Spelling

Tap the letters to spell the word.

to open

Show Answer

öffne

to log in

Show Answer

anmelden

to close

Show Answer

schließen

to expire

Show Answer

abgelaufen